How It Works
Welcome to the completely secure platform for buyers and sellers of diamonds, jewelry & watches.
Shopping at Mocatta Direct
Peruse
Peruse our community’s selection of sustainable jewelry, watches, and bullion and save the markup of traditional jewelry retailers.
Buy It Now!
Happen upon a must-have treasure? Click add to cart and merrily dance your way to checkout. Our checkout is secure and hassle free.
Secure Payment
When you make payment, your funds are held in escrow. Once your selection has arrived at our office, it will be authenticated by expert gemologists. Seller has up to seven business days to forward item insured & shipped priority class (at our expense) to our location.
Free Appraisal
Your selection will be closely evaluated by a creditable gemologist to determine its authenticity and issuance of a gemological certificate (again at our expense).
Selling at Mocatta Direct
Create Account
Registering to list an item on our Marketplace is FREE. All you need to do is create an account.
List Your Item
Listing your item is simple. Take a photo of the item you want to sell with your iPhone…Read More
Check Your E-Mail for Offers
Remember to regularly check your e-mail for offers or questions from prospective buyers.
Receive Payment
As soon as your item(s) has sold on our Marketplace, you will receive an email confirmation…Read More
Mocatta Direct Commission Structure
20%
Item Sale Price Between
$500 – $5,000
18%
Item Sale Price Between
$5,001 – $10,000
15%
Item Sale Price Between
$10,001 – $50,000
10%
Item Sale Price Between
$50,000 +
25%
VIP Services
Commissions
Create Account
- We are a full service jewelry concierge.
- Our extensive wholesale network allows us to find what you are looking for at well below retail.
- We go above and beyond to provide personalized attention and convenience.
- Our entire process from start to finish is a completely stress free.
VIP Seller
Not to worry, we do it all. Our VIP sales team will provide free insured shipping, photography, cleaning your item, listing your item and managing all inquiries on our Marketplace — all at no additional cost. All concierge listings on the Marketplace are highlighted with a “crown” icon, which let our buyers know your item has already been authenticated. On average, our concierge listings sell twice as fast and our Marketplace is able to get you more value on your item than any other site.
Mocatta Direct Commission Structure
20%
Item Sale Price Between
$500 – $5,000
18%
Item Sale Price Between
$5,001 – $10,000
15%
Item Sale Price Between
$10,001 – $50,000
10%
Item Sale Price Between
$50,000 +
25%
VIP Services
Commissions
Why Choose Us?
Mocatta Direct
The Realreal
True Facet
Traditional Auction Houses
How Long Does It Take for My Item to Sell
Direct Offer: Immediate – Mocatta Direct Marketplace: 1-2 weeks on average
Typically takes 10-15 days just to have your item listed. This time doesn’t include the sale of your item.
True Facet requires that you allow them 180 days to sell your item
Typically 3-4 month average
Accepted Items or Eligible Items
All types of jewelry, diamonds, watches
Contemp. signed pieces only and items < 10 years old.
Mainly branded/signed pieces
Typically very high end pieces only
Options
Direct Offer and Marketplace
Marketplace only
Marketplace only
Auction Only
Third Party Appraisal
Included with Purchase
Who Determines Price?
Direct Offer (Us) – Marketplace- Seller (You)
The RealReal
True Facet
Auction House
Commission Fee
10-20%
30-45%
25%
25-35%
Direct Offer Option
Unprecedented Value
Registration Is Free
There is no charge for creating an account on Mocatta Direct . Buyers pay 2.5% commission on the agreed upon purchase price.
Far Below Retail
Typically buyers save between 40% to 70% off retail prices.
We Ship Fully Insured
Mocatta Direct ships to buyers by UPS Standard Two-Day Service. That means there are no deliveries on Saturday or Sunday or to P.O. Boxes.
Not Fully Satisfied?
We guarantee the authencity of all merchandise bought and sold on our site. If you are not satsified with your purchase, Mocatta Direct will buy back the item based on the following criteria:
- You return the item to Mocatta Direct within seven days of receipt.
- Our team of gemologists confirms that the item is the same piece that was originally sent and in identical condition.
- Once the above criteria is met, Mocatta Direct will issue a one time site credit, valid for 30 days. This will be calculated as the purchase of $1000 will give you a $850 credit.
